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Sunful’s Frequently Asked Questions

1. How long will it take to produce an order?
It is at least 40days for the purchasing and production time with container order and 10 days for the sample. The reason why we take it long is purely guarantee the quality.

2. What is your minimum order?
Our minimum order is 500 Pieces, Display&Tray and large jewelry cases can be ordered singularly.

3. What form of quotation do you offer?
Offer the competitive price according to your sample. We can offer the price of FOB, price of CIF. FOB is the port of Shenzhen/China; CIF is the port where you appoint.

4. What is your payment term?
Payment is 50% deposit, 50% balance on T/T before delivery or L/C at sight for the container order. 100% T/T in advance for the sample order. We accept US dollar, GBP, Euro.

5. Does Sunful do custom boxes?
Sunful specializes in custom packaging to fit your need and image. In general a minimum custom order is 1,000 pieces.

6. Does the sample for free or not?
You have to pay the sample charge first, but we will return to you when you play order to us.

7. Can I get a catalog from you?
Yes, We can send by e-mail, if 8 MB space is available in your mail box. Hard-copy (printed catalogs) can also be sent on request, but it will take time to reach you and please pay the postage. This can also be sent by e-mail duly scanned.

8. Do I get a price break if I order in large quantities?
Yes, this is according to your quantity.

9. How do you guarantee the quality of the products?
we only produce the medium-to-high grade products, Wooden logs and planks are treated with Copper Chrome Arsenate in a high pressure chamber. Afterwards, they are seasoned & Kiln dried (30 days duration) to ensure moisture level between 8-12%, depending on thickness of board. We used nonpoisonous, environmental protection of the paint. because it will not make sense that the jewelry box will not attract your market caused by quality problems(uncertain dangerous).

10. How do you to package the product?
Regarding the packaging. It is sturdy, foolproof, sea-worthy. Our buyers in different continents world-wide are fully satisfied with packaging. An item is covered by 0.5mm EPE Foam or Bubble Bag or velvet, followed by White Box. Third layer is Carton (A=A or K=A). That will be protected the goods without any damage on the transportation.

11. How are the orders shipped?
By sea. We arrange up to the port of departure or port of destination (Shipment/ freight to be paid by the buyer).
 
 
 

TEL : +86-755-8441-6485 ; FAX : +86-755-8441-6486 Email : sales@woodcasefactory.com
Copyright 2006 (c)Sunful Industrial Ltd. All rights reserved.